Toshiba Z20T-C driver and firmware
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Portege Z20t-C Series Windows 10 Users Guide - Page 1
Portégé® Z20t-C Series
User's Guide
(Windows 10)
If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 120 in ...
Portege Z20t-C Series Windows 10 Users Guide - Page 23
... 129 Install an external mouse 130 Perform a complete power cycle 130 Uninstall the touchpad driver 130 Download the latest touchpad driver........... 131 Perform a system restore 132 Adjust the touchpad properties 132 Display problems 132 Disk or storage drive problems 134 Error-checking 134 Web Camera help 136 Testing your internal Web Camera 136 Uninstall the Web Camera driver 136...
Portege Z20t-C Series Windows 10 Users Guide - Page 24
... 146 Uninstall the network adapter driver 146 Troubleshooting an Internet connection
- How to verify TCP/IP 147 Downloading drivers and updates 149
Using Toshiba Service Station 149 Manually download and install drivers
and updates 149 How to determine the correct drivers to
download 150 Develop good computing habits 150
Data and system configuration backup in the Windows operating system...
Portege Z20t-C Series Windows 10 Users Guide - Page 58
....
To recover your internal storage drive from a recovery drive:
1 Make sure your device is turned off, see "To Shut down your device" on page 52.
2 Connect the recovery USB media you created to your device.
3 Turn on your device while pressing the ( ) key on the keyboard, or while pressing the Power ( )
button + Volume Up (+) buttons.
The Boot menu displays.
4 Select the USB Flash option and...
Portege Z20t-C Series Windows 10 Users Guide - Page 60
...
Getting Started Recovering the Internal Storage Drive
1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key or button.
The Start menu opens.
2 Click or touch Settings ( ) in the Start menu.
3 Select Update & security ( ) in the Settings window.
The Update & security window appears.
(Sample Image) Update & security window 4 Select Recovery in...
Portege Z20t-C Series Windows 10 Users Guide - Page 101
... to the Internet
NOTE
Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.
Follow the steps below to set up your Wireless connection.
1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key or...
Portege Z20t-C Series Windows 10 Users Guide - Page 117
... see "Creating a recovery drive using TOSHIBA Recovery Media Creator" on page 55.
Service Station
The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other information is available for your device.
The Service Station will alert you when updates are available, and you can then choose to install the updates if you...
Portege Z20t-C Series Windows 10 Users Guide - Page 121
... using an AC adaptor, verify that the device is receiving power from the external power source by checking the Battery indicator light located on the right side of the device. If the indicator is glowing, the device is connected to a live external power source.
The device displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message.
To...
Portege Z20t-C Series Windows 10 Users Guide - Page 130
...open USB port on your device.
2 If prompted, follow the on-screen instructions for installation.
NOTE
The device may automatically download the needed driver for your mouse (Internet connection required).
Perform a complete power cycle
1 Shut down your device, see "To Shut down your device" on page 52.
2 Remove all accessories, and unplug all cables. This includes USB flash drives, SD Card, and...
Portege Z20t-C Series Windows 10 Users Guide - Page 131
... Web browser go to http://support.toshiba.com/drivers.
2 Enter your device's serial number. 3 Filter your search by Touchpad driver to find and
download the touchpad driver for your device.
NOTE
In order to determine the correct driver to download, you can look in Device Manager on your device for the device you wish to update and make note of the device name. See "How to...
Portege Z20t-C Series Windows 10 Users Guide - Page 136
... is not available you can download the Camera application from the Windows store.
3 If the internal Web Camera works using the default camera application but does not work with your third party camera application contact the provider.
Uninstall the Web Camera driver
You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver.
1 In the Search field, type...
Portege Z20t-C Series Windows 10 Users Guide - Page 140
...
3 Double-click or touch Sound, video and game controllers.
4 Right-click or touch Sound Audio driver and select Uninstall.
NOTE
❖ Do NOT select the "Delete the driver software for this device" box.
❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers.
(Sample Image) Audio driver - uninstall window
Portege Z20t-C Series Windows 10 Users Guide - Page 141
... application.
c Select Sound, video and game controllers.
d The various Audio drivers will be listed under "Sound, video and game controllers."
e Take note of the Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page.
4 Install the desired Audio driver. 5 Restart your device, see "To Restart your device" on
page 53.
Perform a system...
Portege Z20t-C Series Windows 10 Users Guide - Page 149
... to your home network and Internet again.
If the device still does not detect a wireless network, the driver for the network adapter may need to be removed and reinstalled. During this process, the network adapter will be removed, Windows will go through a hardware detection process, and the driver will be reinstalled automatically.
Downloading drivers and updates
Using Toshiba Service Station
The...
Portege Z20t-C Series Windows 10 Users Guide - Page 150
... and install the most recent drivers.
5 Follow the on-screen instructions.
6 Restart your device, see "To Restart your device" on page 53.
How to determine the correct drivers to download
When downloading or updating drivers, it is important to choose the correct driver that will work properly for the specific device in (or connected to) your device. On the "Drivers & Software" area of the Toshiba...
Portege Z20t-C Series Windows 10 Users Guide - Page 156
...best source for current information.
Technical support is available online at Toshiba's support Web site at support.toshiba.com. At this Web site you will find answers for many commonly asked technical questions in addition to downloadable software drivers, BIOS updates, and many other downloads.
Contacting Toshiba
Toshiba's Technical Support Web site
For technical support, or to stay current on...
Portege Z20t-C Series Windows 10 Users Guide - Page 181
... 150
computing tips 74 connecting
AC adaptor 48 AC adaptor cord to (DC-IN) 48 device to a network 103 external device 67 HDMI-compatible TV or
display device 69 monitor 69 power cord/cable 49 power source 48 customize device settings 71
D
data backing up 32
data/entire system backup troubleshooting 153
data/system configuration troubleshooting 151
DC-IN port 38 desktop
adding desktops 99...
Portege Z20t-C Series Windows 10 Users Guide - Page 182
... Index
Toshiba Service Station 149 drivers
downloading 149
E
easy to fix problems troubleshooting 120
eco power plan 92 eco Utility 109 Emergency Pen 38 enabling
touchpad 67 enabling/disabling cursor control
overlay 162 enabling/disabling numeric overlay
162 enabling/disabling scroll lock 162 enabling/disabling touchpad 161 ENERGY STAR 26 exploring
desktop 96 external display device
HDMI Out port...
Portege Z20t-C Series Windows 10 Users Guide - Page 186
...touchpad 129 trouble running programs 136 turning on device 121 URL address not found 126 Web Camera 136 Windows operating system not
working 123 wireless networking 143 troubleshooting keyboard clean the keyboard 129 power cycle 127
system restore 129 uninstall/reinstall driver 128 troubleshooting network adapter uninstall/reinstall driver 146 troubleshooting sound check and set default speakers...
Quick Start Guide for Z20t-C Series - Page 8
... of the User's Guide.
Visit Toshiba's Support Web site Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find the User's Guide, answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
Product Specifications are subject to change without notice. Portégé, eco...