HP Pavilion 14-c000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 2
.... These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 3
... most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the ...drive.
Read Errors
HDDs can fail due to the same read errors. In this situation, a low-level format of the drive can be performed. Refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
• Install and maintain a virus protection program to prevent failures due to viruses. • Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 8
... drive for any errors, bad sectors, and/or recovery of readable information. Please refer to the following Microsoft Knowledge Base articles for information:
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp
Windows 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716
For more information
Contact HP Technical Support: http://welcome.hp...
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 15
... to each product.
This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
This number describes the duration of the warranty period for the computer.
This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
Service label 9
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 22
...
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy...
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 25
....
This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
This number describes the duration of the warranty period for the computer.
This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
Component replacement procedures 19
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 33
... TouchPad support, TouchPad board and TouchPad cable.
Description Sparkling black top cover
Spare part number 708136-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the top cover, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power...
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 35
... computer.
5. Turn the computer over and open the display. 6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).
When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover: ● Power button board and cable (see Power...
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 36
Reverse this procedure to install the top cover.
Power button board
Description Power button board (includes cable)
Spare part number 697901-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the power button board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the ...
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 38
2. Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive cable (3).
3. Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.
To install a hard drive, reverse the removal procedure. 32 Chapter 4 Removal and replacement procedures
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 39
USB board/Audio jack
Description USB board (includes cable and audio-out/audio-in jack)
Spare part number 697902-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the USB board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the ...
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 41
... Phillips screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up.)
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket.
NOTE: If the WLAN...
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 42
Reverse this procedure to install the WLAN module. 36 Chapter 4 Removal and replacement procedures
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 43
... the hard drive (see Hard drive on page 31). 8. Remove the USB board (see USB board/Audio jack on page 33). 9. Remove the WLAN (see WLAN module on page 34). After removing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory module (see Memory module on page...
HP Pavilion 14 Chromebook Maintenance and Service Guide - Page 45
6. Disconnect the power connector cable (3).
7. Remove the hard drive cable: a. Turn the system board upside down, with the front toward you. b. Disconnect the hard drive cable from the system board.
Reverse this procedure to install the system board. Component replacement procedures 39
User Guide - Chromebook - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: December 2012
Document Part Number: 709593-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...