HP ENVY 17-3077nr driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP Notebook Reference Guide - Windows 7 - Page 8
...computer ...41 Using passwords ...41 Setting passwords in Windows 42 Setting passwords in Setup Utility (BIOS 42 Managing an administrator password 43 Entering an administrator password 43 Managing a power-on password 44 Entering a power-on password 44 Using antivirus software ...44 Using firewall software ...44 Installing critical security updates ...45 Installing an optional security cable...
HP Notebook Reference Guide - Windows 7 - Page 35
... required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services, or enablers, that are
supplied by the ExpressCard manufacturer.
Inserting an ExpressCard
CAUTION: To prevent damage to the computer and external...
HP Notebook Reference Guide - Windows 7 - Page 55
...● Run Windows Update as soon as possible after you set up your computer. Use the update link
at Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other Microsoft® programs, as they are released, from the
Microsoft Web site and through the updates link in Help and Support.
Installing an optional security cable
NOTE...
HP Notebook Reference Guide - Windows 7 - Page 58
..., and follow the instructions to download and install SoftPaq Download Manager.
To download SoftPaqs:
1. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager.
2. When SoftPaq Download Manager opens for the first time, a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models. Select Show...
HP Notebook Reference Guide - Windows 7 - Page 61
... BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS...
HP Notebook Reference Guide - Windows 7 - Page 62
...not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download. 3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date...
HP Notebook Reference Guide - Windows 7 - Page 68
... security updates, installing 45 CyberLink PowerDVD 15
D digital card
inserting 24 removing 25 supported formats 24 Disk Cleanup software 34 Disk Defragmenter software 34 DisplayPort, connecting 13 drive light 35 drive media 17 drives external 31 handling 33 hard 31 optical 31 using 34
E electrostatic discharge 57 entering a power-on password
44 entering an administrator
password 43 eSATA cable...
HP Notebook Reference Guide - Windows 7 - Page 69
... a modem cable
adapter 8 selecting a location setting 8
N network cable, connecting 9 network icon 2
O operating system controls 4 optical disc
inserting 36 removing 37 optical drive 31 optional external devices, using 31
P passwords
set in Setup Utility (BIOS) 42 set in Windows 42 ports DisplayPort 13 expansion 31 external monitor 13 HDMI 14 Intel Wireless Display 15 VGA 13 power battery...
HP ENVY 17 - Maintenance and Service Guide - Page 94
...Start > Help and Support > Maintain.
Windows XP-Select Start > Help and Support, and then select the software and drivers update.
2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.
3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note...
HP ENVY 17 - Maintenance and Service Guide - Page 95
... > Computer.
Windows XP-Open Windows Explorer by selecting Start > My Computer.
2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation...
HP ENVY 17 - Maintenance and Service Guide - Page 101
... ● Recovering a program or driver
Restore
In the event of hard drive failure, to restore your system to its factory image you must use a set of recovery discs or a recovery flash drive that you have created using HP Recovery Manager. HP recommends that you use HP Recovery Manager immediately after software setup to create either a set of recovery discs or a recovery flash drive. If you...
HP ENVY 17 - Maintenance and Service Guide - Page 103
... a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager. ● HP Recovery Manager restores only software that was installed at the factory. Software not provided with this computer must be downloaded...
HP ENVY17 Getting Started - Windows 7 (2D Models Only) - Page 3
... additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: November 2011
First Edition: November 2011
Document Part Number: 658378-002
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise...
HP ENVY17 Getting Started - Windows 7 (2D Models Only) - Page 20
...Support > User guides.
◦ Connecting to a wireless network
◦ Using the keyboard and pointing devices
◦ Replacing or upgrading the hard drive and memory modules
◦ Performing a backup and a recovery
◦ Contacting customer support
● Computer specifications
HP Notebook Reference Guide
● Power management features
To access this guide:
● Instructions...