HP Deskjet 710/712c driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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(English) Windows Users Guide - C5894-60003 - Page 1
... HP C2950A.
Power adapter
Booklet about your printer
Power cord
Black print cartridge
Color print Printer software
cartridge
(CD and/or disks)
Microsoft Windows or Windows NT 4.0 is required to use this printer. Please refer to the minimum system requirements listed in Chapter 5 of the user's guide.
If your computer does not have a CD-ROM drive and disks were not included with your printer...
(English) Windows Users Guide - C5894-60003 - Page 8
... does not have a CD-ROM drive and disks were
not included with your printer see page 45 of
the user's guide for information on getting
printer software.
To ensure successful installation of the printer software: 1 Make sure your computer is fully set up and operational.
2 Check that the printer is properly set up and ready to print using the
instructions in this setup guide.
3 Make sure that...
(English) Windows Users Guide - C5894-60003 - Page 9
...
the user's guide.
b. Type d:\setup and click OK.
If your CD-ROM drive is assigned to a letter other than "d", type that letter instead or browse to locate the CD-ROM drive.
Windows NT 4.0 users: You need to set the
HP DeskJet Printer as the default printer. See page 14 for instructions.
8 When the opening screen appears, click Install the HP DeskJet
710C Series Software on your PC...
(English) Windows Users Guide - C5894-60003 - Page 10
...;f the test is not successful, click Troubleshoot and try to correct
this problem. If you cannot correct this problem, click OK. For more information about printer communications, see page 14.
Installing from the CD: Windows 3.1x 6 Insert the CD into your CD-ROM drive. 7 In the Program Manager, click File and then click Run.
10
(English) Windows Users Guide - C5894-60003 - Page 11
...setup and click OK.
If your CD-ROM drive is assigned to a letter other than "d", type that letter instead or browse to locate the CD-ROM drive.
9 When the opening screen appears, click Install the HP DeskJet 710C
Series Software on your PC and follow the instructions on the screen. If something goes wrong, see page 13.
10 When the installer instructs... about printer communications, see page 14.
11
(English) Windows Users Guide - C5894-60003 - Page 12
...8 Type a:\setup and click OK.
If your disk drive is assigned to a letter other than "a", type that letter instead or browse to locate the disk drive.
9 When the opening screen appears, click Install the HP DeskJet 710C
Series Software on your PC and follow the instructions on the screen... If you cannot correct this problem, click OK. For more information about printer communications, see page 14.
12
(English) Windows Users Guide - C5894-60003 - Page 13
... the computer and the printer.
Turn on the printer and then turn on the computer.
3 Close any virus protection programs that are running on your
computer. Right-click the virus protection program icon in the taskbar status area, and then click Disable.
4 Uninstall the printer software using the instructions on page 55 of the
user's guide.
5 Try the installation process...
(English) Windows Users Guide - C5894-60003 - Page 14
...1 for each open software program.
Setting your printer as the default
To set your printer as the default in Windows NT 4.0:
1 Click Start on the taskbar, click Settings, and then click Printers. 2 Right-click the HP DeskJet 710C Series Printer icon and choose
Set As Default.
Communications test and two-way communications
The printer software tests the communication between your computer and your...
(English) Windows Users Guide - C5894-60003 - Page 15
... whenever you install a new cartridge.
1 Be sure there's paper in the printer's IN drawer and that the drawer
and the paper adjusters are pushed in.
2 Double-click the HP Toolbox icon on the computer screen:
Windows 95, Windows 98, or NT 4.0
Windows 3.1x
3 Click the Printer Services tab, then click Align the print cartridges.
Follow the instructions on the computer screen...
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...accurate customer support. So that we can give you the best service possible, please have the following information available:
s What is the serial number of your printer? (The serial number label is on the
bottom of the printer.)
s What model of printer do you have? ____H__P_D_e_s_k_J_e_t _71_0_C_________
s What brand and model is your computer?
s What version of printer software are...
(English) Windows Users Guide - C5894-60003 - Page 26
... the operating system on your computer, your boxes might differ from the Windows 95 boxes shown throughout the manuals.
Handy Hints
PRINTING FROM DOS
For information about printing from DOS programs, turn to page 56.
PICK A PAPER TYPE
If you're using HP paper in your printer, in the HP print settings box select the right paper...
(English) Windows Users Guide - C5894-60003 - Page 28
...click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen. (See page 11 to find out how to get to the HP Toolbox.)
Click the Troubleshooting tab.... more information).
Handy Hints
HP ON THE WEB
You can get the latest product information, troubleshoot problems, and download updated printer software from the HP Customer Care Web site at
http://www.hp.com/go/ support
7
(English) Windows Users Guide - C5894-60003 - Page 45
Handy Hints
SEEING FONTS CLOSE UP
Most software programs give you just a peek at the look of a font. But if you're working in Windows 95, it's easy to print a sample page of each font. Simply click Start and then point to Settings. Click Control Panel and then doubleclick Fonts. Double-click any font you...
(English) Windows Users Guide - C5894-60003 - Page 66
... options for getting software.
s Download the driver by accessing the HP Customer Care Web site, CompuServe, or America Online.
s If you are in the U.S., setting up your printer for the first time, and do not have a CD-ROM drive, you can order the software on 3 1/2" disks by calling the toll free phone number listed on the printer software CD case. Disks will be delivered...
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... version of the printer driver and software application (if applicable)
A NOTE ABOUT LETTERS
If you need technical help from a technical support person, we recommend that you call us while you're in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately!
46
HP Customer Care By Phone...
(English) Windows Users Guide - C5894-60003 - Page 76
... following:
s In Program Manager, locate your HP DeskJet Series group. Double-click the Uninstall icon to uninstall your printer software.
OR s Insert the driver disk (either driver disk #1 or your CD) into your computer and run
Setup.exe. Select the third option to "Remove the HP DeskJet 710C Series software from your PC."
For Windows 95, Windows 98, and Windows NT 4.0, do one of the following...
(English) Windows Users Guide - C5894-60003 - Page 77
... HP DeskJet 710C Series printer icon in the Printers box. From the File menu, choose Properties to display the HP print settings box. To get to the HP print settings dialog box in Windows 3.1 x: In the Program Manager, double-click the Control Panel icon. In the Control Panel, double-click Printers. In the Printers box, highlight HP DeskJet 710C Series and click the Setup button to display the HP...
(English) Windows Users Guide - C5894-60003 - Page 79
... and fonts may have been included with your printer on separate DOS Character Set Installation disks.
Installing a special symbol set or font on your computer
Ẅ Install the printer software as described in the setup guide.
ẅ Put the first installation disk into your computer's floppy disk drive.
Ẇ If you are running Windows 95 or Windows 98, click Start, and then click Run. If...
(English) Windows Users Guide - C5894-60003 - Page 86
... settings 5 default printer 42 dialog boxes See HP print settings box and HP Toolbox different paper size 14 digital photographs 22 door
rear access 6 top cover 61 DOS printing 48, 56 system requirements 48 DOS Character Set 58 double-sided printing See two-sided printing dpi, in pictures 22 draft mode 10 drawer IN 3, 4, 58 paper 58 driver printer software...
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... drawer 4 loading paper 3-4 OUT tray 3 paper capacity 3 paper drawer 58 specifications 57
printer drivers 55 Printer Services tab (HP Toolbox) 12 printer software 8, 45 printing
basic instructions 5-7 basic problems 6-7 drafts 10 flipped 18 from DOS 48, 56 mirrored 18 two-sided 16 printing grayscale 10 printside of paper 4
Q
quality See print quality
R
rear access door 6 recipe cards 34 refilling...