HP All-in-One - 21-2029 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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User Guide - Page 2
...Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.
To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.
Software terms
By installing, copying...
User Guide - Page 5
...start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...10 Keyboard and mouse (wireless) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14
6 System Recovery ...16 Choosing a system recovery method 16 System recovery options ...16 Recovery media ...18
7 Maintenance ...20 Schedules and tasks ...20 Cleaning your computer ...21
8 Using HP PC...
User Guide - Page 7
...
● Recover factory settings
See System Recovery on page 16.
● See how-to videos about using the features of your computer
Go to http://www.hp.com/supportvideos (English only).
● Learn how to use the Windows® operating system
● Find Windows password information ● Find links to driver updates ● Read frequently asked questions
Help and Support:
From the...
User Guide - Page 9
...with these signal inputs as well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer. 3. Download and install operating system updates. a. Find out what operating system and version your computer is currently running.
From the Start screen, type control panel, select Control Panel, select System and Security, and then...
User Guide - Page 10
.... NOTE: To set up a wireless local area network (WLAN) and connect to the Internet, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). For more information about wireless technology, see the information and Website links provided in Help and Support. From the...
User Guide - Page 14
... access to Setup Utility, Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended service...
User Guide - Page 15
... whether Windows started or not).
Computer will not turn on or start
Be sure that the cables connecting the computer to the AC outlet are plugged in properly. The green power supply light on the computer should be on. If it is not, try a different AC outlet. If you are still having trouble, contact support.
If the display (monitor...
User Guide - Page 20
... revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions.
Microsoft System Restore
If you have a problem that might be caused by software that you have installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually.
IMPORTANT: Always use this...
User Guide - Page 21
... be available on systems that are shipped without a version of Microsoft Windows.
To check the list of installable programs or to reinstall a program in HP Recovery Manager:
1. From the Start screen, type recovery, and then select HP Recovery Manager. If prompted, click Yes to allow the program to continue.
2. Select Drivers and Applications Reinstall. A list of programs opens. Check...
User Guide - Page 22
...hp.com/go/contactHP.
System recovery from the Windows Start screen
CAUTION: System Recovery deletes all data and programs you have created or installed. Back up any important data to a removable disc or USB flash drive. If the computer is working and Windows is responding, use these steps to perform a system recovery: 1. Turn off the computer. 2. Disconnect all peripheral devices from the computer...
User Guide - Page 23
... from the computer. 2. If using recovery DVDs, insert recovery disc #1 into the DVD drive tray, and then close the tray.
If you are using a recovery USB flash drive, insert the flash drive into a USB port. 3. If the computer works, from the Start screen, move your cursor to the lower-right corner of the
screen to display the charms toolbar, select Settings, select the Power icon, and...
User Guide - Page 24
... on-screen instructions.
Recovery media
Recovery media can be created on either blank DVDs or a USB flash drive (one or the other, but not both). Create recovery media from the recovery image stored on your hard drive. This image contains the operating system and software program files that were originally installed on your computer at the factory. You can create only one set of recovery media...
User Guide - Page 26
....
Monthly
Hardware cleaning
Thoroughly clean the outside of your computer.
Software updates
Use Windows Update to fix operating system bugs and improve performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs.
Windows Update
Run Windows Update to install updates.
Yearly
System Recovery
In time, your system might still slow down...
User Guide - Page 29
...: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click Download Drivers. 3. In the text box, enter the product name...
User Guide - Page 31
... (model number, product number, serial number, and software build number) can be viewed by using HP Support Information. From the Start screen, type support, and then select HP Support Information. Don't forget to register at http://www.hp.com/apac/register.
Where to get help
● Use Windows Help and Support for help with hardware and software questions. From the Start screen...
User Guide - Page 33
..., connecting 4
M maintenance, schedules and
tasks 20
O operating specifications 24
R recovery media
choosing 18 creating 18
S security features 8 support 25 system recovery
methods 16 options 16
T troubleshooting
computer does not start 9 display (monitor) 10 Internet access 13 keyboard and mouse
(wireless) 12 keyboard and mouse (with
cable) 10 power 10 software 14 speakers and sound 13
Index 27
Regulatory, Safety and Environmental Notices User Guide - Page 21
In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions.
U.S. modem declarations
Refer to the following modem vendor declarations for the modem device installed in your computer:
Modem notices 11
Regulatory, Safety and Environmental Notices User Guide - Page 25
... line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send...
Regulatory, Safety and Environmental Notices User Guide - Page 51
... information" of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktoppc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/ support.
IT ECO declarations
For notebook PCs, go to http...
Regulatory, Safety and Environmental Notices User Guide - Page 62
...of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power ...power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed...