Acer TravelMate 2420 driver and firmware
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TravelMate 2420 / Aspire 3620 Service Guide - Page 1
Aspire 3620/TravelMate 2420 Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
TravelMate 2420 / Aspire 3620 Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on Aspire 3620/TravelMate 2420 service guide.
Date 2006/01/13
Chapter Chapter 1
Updates
Add Intel® Pentium® M 730/740 Processor (2 MB L2 cache, 1.73GHz, 533 MHz FSB) to page 1.
II
TravelMate 2420 / Aspire 3620 Service Guide - Page 3
... in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or...
TravelMate 2420 / Aspire 3620 Service Guide - Page 4
... this manual:
SCREEN MESSAGES
Denotes actual messages that appear on screen.
NOTE WARNING CAUTION IMPORTANT
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems...
TravelMate 2420 / Aspire 3620 Service Guide - Page 47
... on primary IDE master. This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. This field shows the serial number of devices installed on secondary IDE master. Displays system BIOS version. This field displays the VGA firmware version of the system. This field shows the keyboard...
TravelMate 2420 / Aspire 3620 Service Guide - Page 56
... conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI...
TravelMate 2420 / Aspire 3620 Service Guide - Page 74
... instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive...
TravelMate 2420 / Aspire 3620 Service Guide - Page 75
... to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each...
TravelMate 2420 / Aspire 3620 Service Guide - Page 77
... Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer...
TravelMate 2420 / Aspire 3620 Service Guide - Page 87
...size.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Audio driver Speaker System board
Speaker System board
Action in Sequence
Power Management-Related Symptoms
Symptom...
TravelMate 2420 / Aspire 3620 Service Guide - Page 88
...
Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.
Serial or parallel port device problems.
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings", then reboot...
TravelMate 2420 User's Guide - EN - Page 9
Universal Serial Bus (USB)
41
PC Card slot
42
Installing memory
43
BIOS utility
43
Boot sequence
43
Enable disk-to-disk recovery
44
Password
44
Using software
44
Playing DVD movies
44
Power management
45
Acer eRecovery Management
45
Create backup
46
Restore from backup
46
Create factory default image CD
47
Re-install bundled software without CD 47
Change password
48
...
TravelMate 2420 User's Guide - EN - Page 24
..., 1.60
GHz, 400 MHz FSB) or higher
• Mobile Intel® 910GML Express chipset
256/512 MB of DDR2 400 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-channel support)
• 14.1" WXGA color TFT LCD, 1280 x 800 pixel
resolution, supporting simultaneous multi-window viewing on dual displays via Acer GridVista™
• 16.7 million colors • Intel...
TravelMate 2420 User's Guide - EN - Page 39
... on the Norton AntiVirus Icon on the desktop or click on the Start menu in the Windows taskbar, highlight Programs, and select Norton AntiVirus. 2 In the Norton AntiVirus main window, click Scan for Viruses.
3 In the Scan for Viruses panel, click Scan My Computer. 4 Under Actions, click Scan. 5 When the scan is complete, a scan summary appears. Click Finished. You can...
TravelMate 2420 User's Guide - EN - Page 41
... port or a USB port and the corresponding port on the printer.
I want to set up my location to use the internal modem.
To properly use your communication software (e.g. HyperTerminal), you need to set up your location: 1 Click on Start, Settings, Control Panel. 2 Double-click on Phone and Modem Options. 3 Click on Dialing Rules and begin setting up your location.
Refer to the Windows manual...
TravelMate 2420 User's Guide - EN - Page 42
... the Internet Connection setup.
I want to restore my computer to its original settings without recovery CDs.
Note: If your system is the multilingual version, the operating system and language you choose when you first turn on the system will be the only option for future recovery operations.
This recovery process helps you restore the C: drive with the original software content...
TravelMate 2420 User's Guide - EN - Page 54
....
Password
To set a password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. Find Password on boot: and use the and keys to enable this feature.
Using software
Playing DVD movies
When the DVD drive module is installed in the optical drive bay, you can play DVD movies on your computer...
TravelMate 2420 User's Guide - EN - Page 55
... CD 4 Re-install bundled software without CD 5 Change Acer eRecovery Management password This chapter will guide you through each process.
Note: This feature is only available on certain models. For systems that do not have a built-in optical disk burner, plug in an external USB or IEEE 1394-compatible optical disk burner before entering Acer eRecovery Management for optical disk-related tasks.
TravelMate 2420 User's Guide - EN - Page 57
... window, select Recovery settings and
click Next. 5 In the Recovery settings window, select Burn image to disk and click Next. 6 In the Burn image to disk window, select 01. Factory default image and
click Next. 7 Follow the instructions on screen to complete the process.
Re-install bundled software without CD
Acer eRecovery Management stores pre-loaded software internally for easy driver...
TravelMate 2420 User's Guide - EN - Page 73
... 24
F
FAQ. See frequently-asked questions frequently-asked questions 30 front view 10
H
Hibernation mode hotkey 23
hotkeys 22
K
keyboard 21 embedded numeric keypad 21 hotkeys 22 lock keys 21 troubleshooting 31 Windows keys 22
L
left view 10
M
media access on indicator 17
memory installing 43
messages error 49
modem 40
N
network 41 Notebook Manager
hotkey 23 num...